The absence of
solid documentation is the single most common mistake employers make when
handling employee performance, behavior, and discipline issues. Not properly
documenting, or not documenting at all, can hurt employers in several ways.
Documentation
can make or break a manager's ability to discipline, terminate, fairly promote,
reward, and recognize employees. Additionally, solid documentation will become
an employer's best friend when an employee brings discrimination or other
employment-related claims against the organization.
Possessing a solid understanding of the do's and don'ts of documenting employee performance, discipline, and behavior is an essential tool for managers and supervisors because they need to make a serious effort to effectively record all events in the employment history of their employees - both positive and negative.
Key Areas:-
• The role documentation plays in
investigations & lawsuits
• If it isn't documented, it didn't
happen!
• Errors & pitfalls to be aware of
when documenting employee performance & behavior
• Steps to follow when analyzing
discipline problems
• How to handle employee disagreement
with disciplinary and/or performance write-ups
• What, When, How and Why to document
• Analyzing discipline problems
• Types of documentation
• Documentation examples: The good, bad
and the ugly!
• Creating bullet-proof documentation
• Best practices & guidelines when
documenting employee performance
• Avoid these documentation errors
• Subjective vs. Objective terminology
• Tactics for providing effective
feedback
• Handling employee rebuttals to
feedback
• Pitfalls to avoid when assessing
performance
• Documentation retention
• Documentation's role in investigations & lawsuits
Why you should
attend:-
Attending this presentation will empower participants to craft documentation that is both robust and reliable, equipping them with the tools to identify and circumvent common pitfalls in the documentation process. Moreover, attendees will gain insight into the crucial role documentation plays in navigating investigations and legal proceedings, ensuring they are well-prepared to address any challenges that may arise in such contexts.
Who Will
Benefit:-
• Business Owners
• Human Resources Professionals
• Managers & Supervisors
• Project Managers
• Team Leaders
• Compliance Professionals
• Operations Professionals
• Talent Development Professionals
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